Posts Tagged ‘tourism’

What’s new for luxury Las Vegas?

March 25, 2010

(Original version of a feature for TTG Luxury spring 2010 edition)

A spotlight shines on Frank Sinatra’s Oscar guarding the entrance to the eponymous restaurant in Encore. It sits alongside nostalgic sepia photos of Ol’ Blue Eyes with Vegas hotel king Steve Wynn opening the Golden Nugget in the 60s. It’s one of the few traces of that bygone era: in a town that lives for the thrill of the new, tearing down rather than preserving the past, there’s little left from those heady days of gangsters, gamblers and good time girls.

Sinatra's Oscar, Encore

That’s not to say Sin City has gone all sedate. On my visit it was Superbowl weekend, and an estimated 200,000 football fans hit town to party hard – even though the match itself was being played in Miami.

The focus is shifting away from the traditional gloriously tacky casino resort towards a more discerning experience. Emblematic of this is the just-opened $8.4 billion CityCenter, its gleaming glass towers dominating the Strip. With its green credentials, chic non-gaming Vdara and Mandarin Oriental hotels and $40 million of public art installations, the development points the way to a new concept in Vegas.

LVCVA vice-president John Bischoff says: “In recent years non-gaming revenue has exceeded gaming revenue for the first time in Vegas’s history. We don’t incorporate gaming into any part of our marketing strategy because we don’t need to tell people what they already know.”

Insiders point to the opening of Steve Wynn’s Bellagio in 1998 as a “turning point” for the luxury scene, setting new standards for cuisine, design and service. Two years later he sold his Mirage group of properties to MGM, which formed the giant MGM Mirage group that dominates the Strip.

Wynn’s next move was to buy the old Desert Inn and tear it down, laying the foundations for his triumphant return – the Wynn, which opened in 2005. Sister property Encore, opened in 2008 refines further his concept of a purely luxury resort with no theme and a lesser focus on gaming. Luxuriant flora and bucolic motifs abound, and natural Nevada sunshine floods through skylights and French windows even into the relatively small casino floor – breaking a 50-year taboo that neither daylight nor clocks should distract the gamblers from pumping cash into the town’s arteries.

Glass sculpture by Dale Chihuly in the Bellagio lobby

The UK is important to Las Vegas. After US neighbours Canada and Mexico, it’s the biggest overseas market. Key as usual is direct airlift. British Airways has given the destination a boost by launching a daily direct service from Heathrow in October last year. Virgin Atlantic, which this year celebrates its 10th anniversary of a direct flight from Gatwick, then upped its game by completing a major revamp on its Gatwick Clubhouse at the end of last year, with Cowshed spa salon offering free express treatments, a la carte champagne brunch menu and youngsters’ area with Wii-Fit and Guitar Hero.

UK luxury agents are seeing a shift in demand. “When in the past it was gambling, I’ve noticed lately more clients are asking me to book shows, Grand Canyon trips and VIP entrance to the various night clubs,” says Select World Travel chairman Kent Milne. “A big plus is the BA flight departing from Heathrow. It will help build business to this area especially when combining a two-centre to Phoenix, Denver and the likes.”

Skyloft at MGM Grand

Jeff Eisenhart, MGM Mirage’s vice-president of leisure sales, says 2010 has seen an increase in advance international bookings. “It’s the shift in the non-gaming attractions that has been so significant,” he says. “World travellers coming to Las Vegas are seeking a well-rounded luxury experience that features great chefs, exhilarating nightlife, varied and wonderful entertainment, spas, shopping and more. They will find the casino if that’s what appeals, but they are making decisions based on far more than the gaming itself.”

There’s no denying Vegas is going through hard times. Its massive MICE sector is struggling, room rates can be low and major development projects are stalled. But the destination exudes a characteristic brassy optimism. The stars still flock in their private jets, mega shows are still opening, the limos are a block long and the champagne flows. Ol’ Blue Eyes might not recognise the place, but he’d certainly feel right at home.

For where to stay, eat, drink, shop, party, meet and more, see the feature in TTG Luxury

See my Flickr gallery of the Las Vegas trip here